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Dhamecha Foods LTD - Privacy Policy

The EU General Data Protection Regulation (GDPR) effective from May 2018 gives all EU citizens more rights and protections for their personal data, to minimize the possibility of theft and fraud.
These regulations include provisions for the following areas:

  • The right to be informed: Companies must publish a privacy notice, in addition to explaining transparently how they use this personal data.
  • The right of access: Individuals will have the right to demand details of any of their data that a company may hold. This information must be provided within one month of a request at no charge to the individual.
  • The right to rectification: If a person’s data is incorrect or incomplete, he or she has the right to have it corrected. If the company that holds the information has passed any of that information to third parties. The company must inform the third party of the correction and inform the person which third parties have their personal data.
  • The right to be forgotten: A person may request the removal of his or her personal data in specific circumstances.
  • The right to restrict processing: Under certain circumstances, an individual can block the processing of his or her personal data.
  • The right to data portability: A person can access their data for their own use anywhere they prefer.
  • The right to object: A person can object to the use of their personal data for most purposes.

 




Dhamecha Privacy and GDPR Policy



1.0 Our core principles regarding user privacy and data protection

 

  • User privacy and data protection are inviolable human rights
  • We have a duty of care to people contained within our data
  • Data is a liability: it should only be collected and processed when absolutely necessary
  • We despise spam in all its forms
  • We will never sell, rent or otherwise distribute or make public any personal information

 

 


2.0 Relevant legislation:


Alongside our business and internal computer systems, this website is designed to comply with the following national and international legislation with regards to data protection and user privacy:


This site’s compliance with the above legislation, all elements of which are stringent in nature, means that this site is likely compliant with the data protection and user privacy legislation set out by many other countries and territories as well. If you are unsure about whether this site is compliant with your own country of residences’ specific data protection and user privacy legislation you should contact our compliance team (details of whom can be found in section 9.0 below) for clarification.

 

 


This website collects and uses personal information for the following reasons:

3.1 Site visitation tracking

Like most websites, this site uses Google Analytics (GA) to track user interaction.

We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to track their journey through the website.

Although GA records data such as your approximate geographical location, device, internet browser and operating system, none of this information personally identifies you to us.

GA also records your computer’s IP address which could be used to personally identify you but Google do not grant us access to this. We consider Google to be a third party data processor (see section 6.0 below).

GA makes use of cookies, details of which can be found on Google’s developer guides.

For your information, our website uses the Wix implementation of GA.

Disabling cookies on your internet browser will stop GA from tracking any part of your visit to pages on this website.

3.2 Our Customer Promotions

Should you choose to register to access information that we have published on our Customer promotions any personal details you enter with your comment will be saved to this website’s database, along with your computer’s IP address and the time and date that you logged on to view the promotions.

This information is only used to identify you as a customer and is not passed on to any of the third party data processors defined in section 6.0.

3.3 Contact forms and email links

Should you choose to contact us using the contact form on our Contact Us page or an email link like this one, none of the data that you supply will be stored by this website or passed to/be processed only by any other third party data processors defined in section 6.0 below.

Instead, the data will be collated into an email and sent to us over the Simple Mail Transfer Protocol (SMTP). Our SMTP servers are protected by TLS (sometimes known as SSL) meaning that the email content is encrypted using SHA-2, 256-bit cryptography before being sent across the internet. The email content is then decrypted by our local computers and devices.


3.4 Email newsletter

If you choose to join our regular newsletter mailings (which is sent via email), the email address that you submit to us will be stored in our customer database, which we use for our email marketing. The email address that you submit will be stored within our internal computer systems.

Your email address will remain within our internal computer systems for as long as we continue to use the internal customer database for email marketing or until you specifically request removal from the list.

You can do this by unsubscribing using the unsubscribe links contained in any email newsletters that we send you or by requesting removal via email. When requesting removal via email, please send your email to us using the email account that is subscribed to the mailing list.

While your email address remains within the internal marketing database, you will receive occasional newsletter-style emails from us.

 


4.0 How we store your personal information


As detailed in section 3.2 above, the information supplied during registration will be stored in our customer database

 


5.0 About this website’s server


This website is hosted in data centers in the UK All traffic (transferral of files) between this website and your browser is encrypted and delivered over HTTPS.

 


6.0 Our third-party data processors


We use only one third party to process personal data on our behalf. The third parties we use is Google Analytics

 

 


7.0 Data Breaches


We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

 


8.0 Data controller


The data controller of this website is:
Dhamecha Foods LTD

Whose registered office is at:
2 Hathaway Close
Stanmore
Middlesex
HA7 3NR

 


9.0 Compliance Team


Compliance Team
Compliance Manager, Dhamecha foods LTD
Telephone: 0208 903 8181
Email: compliance@dhamecha.com

 


10.0 Changes to our privacy policy


This privacy policy may change from time to time in line with legislation or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes. Specific policy changes and updates are mentioned in the change log below.

 

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